Privacy Policy
We do everything to keep your data safe.
Privacy Policy
Remake.gg OÜ is committed to protecting the personal information of our users and handling it in accordance with the Privacy Act and this Privacy Policy. We may collect personal information about you when you become a member of Remake.gg, use our websites (such as https://remake.gg), or interact with us through our brand's pages or mobile phone/tablet applications. This information will be used to provide you with our services and improve your experience with Remake.gg. We may also use your personal information for marketing and research purposes with your consent.
We will only disclose your personal information to third parties if required by law or if it is necessary to provide you with our services. We take appropriate measures to keep your information safe from unauthorized access, disclosure, or misuse. If you have any questions or concerns about our privacy policy, or if you wish to access or update your personal information, please contact us at [email protected]. We value your trust and will do our best to address any issues you may have.
1. Use of Remake.gg Website
By accessing our website, you agree to the terms of this privacy policy. We may update this policy from time to time and will post any changes on our website. These changes will take effect immediately upon posting. If you continue to use our website after the changes are posted, it indicates your acceptance of the updated policy. Please note that this privacy policy does not apply to websites that are linked to our site and over which we have no control.
2. Personal Information
The kinds of Personal Information that Remake.gg may collect from you is:
- Name
- Email Address
- Date of Birth
- Country of Citizenship
- Country of Birth
- Physical Address
- Identification Number
- Identification Document
- Location Data
- Information about your devices
- IP Address
Remake.gg may collect information through various methods, including:
- Information entered during the account registration process
- Interactions with customers
3. Collection Purposes
Remake.gg will only collect your personal information through lawful and fair means, and not in an intrusive manner, in order to legally operate as an online eSports gaming company. This information will be used for the following purposes:
- Verifying your identity for know-your-customer (KYC) purposes.
- Opting in to receive marketing communications from Remake.gg.
- Processing your application to join Remake.gg or any related subdomains that belong to Remake.gg.
- Enhancing services for current members and you as a member.
- Identifying and authenticating you as a member for security and compliance purposes.
- Managing and maintaining your member account at Remake.gg.
- Improving your experience on the website or through phone support, and developing personalized information, services, or products based on your interests, which may involve market research and promotions.
- Notifying you about products or services that may interest you through email, SMS, or phone.
- Generating aggregate data about members through demographic profiling and statistical analysis and to allow more efficient operation of our business.
- Addressing your inquiries, comments, or requests.
- Determining tax liability for members for products where applicable.
- Complying with legal and contractual obligations.
- Investigating potential unlawful activity or misconduct related to our operations.
- Pursuing or defending legal claims.
- Handling and managing job applications.
Without the personal information that we request, we may not be able to process your application to join Remake.gg, provide our services, or address your inquiries or complaints.
By choosing to access Remake.gg, become a member, or share your personal information with us, you are giving your consent for us to collect, use, process, and potentially disclose your personal information for the purposes and on the bases outlined in this privacy policy. This may include verifying your identity for know-your-customer purposes, subscribing to our marketing communications, processing your membership application, providing and improving our services, identifying and authenticating you for security and compliance purposes, managing your member account, customizing your experience on the website or over the phone, developing personalized information, services, or products based on your interests, promoting our products or services, generating aggregate data about our members, responding to your inquiries, comments, or requests, determining tax liability, complying with legal and contractual obligations, investigating potential unlawful activity or misconduct, pursuing or defending legal claims, and handling job applications.
Please note that if you do not provide us with the personal information we request, it may be difficult for us to fulfill these purposes and provide you with our services. We appreciate your understanding and cooperation in this regard.
4. Direct Marketing and Opting Out
We may occasionally use your personal information to inform you about our products, services, or promotional activities that we think may be of interest or benefit to you. This may be through email, SMS, phone, or mail. If you no longer wish to receive marketing or promotional material from us in any form, you can contact us at [email protected] to request that we stop. We will honor your request as soon as possible.
We may need to contact you for the purpose of managing and administering your Remake.gg account. This may be through any of the contact methods that you provided during the membership registration process. Please note that these communications do not affect your preference for receiving direct marketing communications.
5. Management of your Personal Information
At Remake.gg, we take the security of our users' personal information seriously. While we cannot guarantee the absolute security of data transmitted over the internet, we have implemented measures such as password protection, SSL technology, and secure databases to protect against unauthorized access, misuse, loss, and modification of user data. We also agree to communicate with our users electronically about any issues related to security, privacy, and the administration of our services. By using our services and providing personal information to us, users can trust that we are committed to protecting their data to the best of our ability.
At Remake.gg, we value the trust of our users and are committed to protecting their privacy. To that end, we have implemented a process for securely destroying or de-identifying personal information that is no longer needed for any permitted purpose, including legal or operational obligations. This helps to ensure that user data is not retained unnecessarily and is not at risk of being accessed or used for any unauthorized purposes. We take our responsibilities to protect user privacy seriously and pledge to handle all personal information with the highest level of care and respect.
6. Security of Personal Information
At Remake.gg, we are committed to protecting the security and privacy of our users' personal information. While we cannot guarantee the absolute security of data transmitted over the internet, we have implemented measures such as password protection, Secure Socket Layer (SSL) technology, and secure databases to help protect against unauthorized access, misuse, loss, and modification of user data. If you choose to use our services or provide personal information to us, we may communicate with you electronically about any issues related to security, privacy, and the administration of our services. We understand the importance of keeping our users informed and take our responsibilities to protect user data seriously.
At Remake.gg, we take the confidentiality of our users' personal information and trading behavior very seriously. That's why we require all of our employees, agents, and contractors to maintain the confidentiality of this data. While we strive to protect the privacy of our users, it's important for them to be aware that any information they post on public forums or social media platforms is considered public information and may not be secure. We cannot guarantee the security of information disclosed in this way. We encourage our users to be cautious when sharing personal information online and to carefully review the privacy settings of any social media platforms they use.
We understand the importance of protecting children from accessing our services. We do not accept personal information from children for the purpose of opening an account. However, we recognize that it is ultimately the responsibility of parents and guardians to monitor their children's internet activities, including by using appropriate internet screening software as needed. We take our responsibility to exclude children from our services seriously and encourage parents and guardians to be proactive in protecting their children's online safety.
We encourage our users to be mindful of the security of their account and personal devices. It's important to always log out of your account when you are finished using the website or application, especially if you share a computer with someone else. Additionally, users are responsible for protecting the security of their own computers, mobile devices, and other handsets used to access our website. By taking these simple precautions, you can help to protect your personal information and account from unauthorized access.
We recognize that the security of your account is largely in your hands. It's important to keep your username, password, and other account information secret and to be cautious whenever using the internet and our website. By taking these simple precautions, you can help to protect your personal information and account from unauthorized access. Remember to log out of your account when you are finished using the website and to protect the security of your personal devices. If you have any concerns about the security of your account, please don't hesitate to reach out to us for assistance.
7. Access to Personal Information
Users at Remake.gg have the right to access their personal information. You can request access to your personal information by logging into your member account or contacting us at [email protected]. We will make every effort to provide you with access to your personal information in the manner requested, as long as it is possible and within a reasonable timeframe. In some cases, we may not be able to grant access to your personal information due to legal or privacy considerations. If this is the case, we will do our best to accommodate your request through other means and will inform you in writing of any refusal and the reasons for it, as well as the options available for making a complaint. We are committed to being transparent and responsive when it comes to our users' access to their personal information.
8. Delete Personal Data
As a user of our services, you have the right to request that we delete your personal data if we no longer have a legal reason to process or store it. While we will make every effort to honor your request, there may be cases where we are unable to do so due to legal obligations requiring us to retain your data. If you wish to request the deletion of your personal data, please contact us at [email protected]. We will review your request and do our best to accommodate it within the bounds of any applicable legal requirements.
9. Contact Details
If you have any questions, concerns, or requests related to the handling of your personal information, please don't hesitate to contact us at [email protected]. We will do our best to address any inquiries, requests for access or correction, or complaints you may have in a timely and satisfactory manner.
10. International Data Transfers
Your personal information may be transferred, processed, and stored in any country around the world, including countries with different data protection laws than your own. However, we are committed to protecting your information in accordance with all applicable laws and regulations and will take appropriate measures to ensure its security.
11. Legal Basis for Processing
Under the EU General Data Protection Regulation, Remake.gg processes your personal information based on the following legal grounds:
- Performance of a Contract: In order to fulfill our contract with you or our customer, Remake.gg requires the processing of your personal information.
- Legitimate Interest: Remake.gg processes your personal information to pursue our legitimate interests, but we always consider and balance any potential impact on you and your rights before doing so.
- Consent: In certain circumstances, Remake.gg may also require your consent to process your personal information.
- Compliance with Legal Obligations: Remake.gg may need to process your personal information in order to comply with legal obligations.
12. Supervisor Authority
If you are located in the European Economic Area, you have the right to file a complaint with a regulatory body if you believe our processing of your personal information is in violation of applicable law.
13. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect our current practices and legal obligations. The updated policy will be published on our website at https://www.remake.gg and will take effect when it is posted. We encourage you to review this policy regularly to stay informed about our data processing practices.
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Remake.gg OÜ, registered under number 16357307 in Estonia, is a competitive gaming platform dedicated to Counter-Strike 2 and Dota 2. The platform provides its services exclusively to residents of Estonia.
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